Bright House Networks Basics 

• Agreement for Residential Services 
• High Speed Data Acceptable Use Policy 
• Parental Control 
• Policy & Service Terms 
• Privacy & Customer Rights
• Storm Preparations   

Closed Captioning Concerns

For immediate closed captioning concerns, please call 1-866-876-1872 (toll-free) using your local relay service. Or send your concerns by fax to 1-205-941-1398 or email to ClosedCaptioningBHM@mybrighthouse.com.

For written concerns, please contact J. Robinson, Closed Captioning Coordinator, at Bright House Networks, 6429 1st Avenue South, Birmingham, AL 35212. Or by fax to 1-205-941-1398 or email to ClosedCaptioningBHM@mybrighthouse.com.